2 Customers Sue Subway Over ‘Footlong’ Subs
New Jersey men say they’re too short
By John Johnson, Newser Staff
That didn’t take long: Two Subway customers have sued the chain because their “footlong” sandwiches came up a little short, reports the Philadelphia Inquirer. The lawsuit by two New Jersey men comes after last week’s hubbub made by customers who discovered that their sandwiches measured about a half-inch short. Subway, which explained that the baking process at individual stores led to inconsistencies, said it had not seen the lawsuit.
“We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve,” said a company statement. A lawyer quoted in the Inquirer story says the chain is shorting customers about 45 cents a sandwich.